Please read this Agreement carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to become bound by the Terms of this Agreement. If you do not agree to all the Terms of this Agreement, then you may not access or use any of our Services. If these Terms are considered an offer by Aventrix, acceptance is expressly limited to these Terms.
Our Services are not directed to children. Access to and use of our Services is only for those over the age of 13 (or 16 in the European Union). If you are younger than this, you may not register for or use our Services. Any person who registers as a user or provides their personal information to our Services represents that they are 13 years of age or older (16 years or older in the European Union).
You may need to create an Aventrix account to use some of our Services. If you create an account on Aventrix, you agree to provide us with complete and accurate information when you register for an account. You are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under your account. You are responsible for keeping your password secure. You must immediately notify Aventrix of any unauthorized uses of your account, or any other breaches of security. Aventrix will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.
Aventrix has not reviewed, and cannot review, all of the material, including computer software, posted to our Services, and cannot therefore be responsible for that material's content, use or effects. By operating our Services, Aventrix does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful, or non-harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. Our Services may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. Our Services may also contain material that violates the privacy or publicity rights, or infringes the intellectual property and other proprietary rights, of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated. Aventrix disclaims any responsibility for any harm resulting from the use by visitors of our Services, or from any downloading by those visitors of content there posted.
If you post material to Aventrix, post links on Aventrix, or otherwise make (or allow any third party to make) material available (any such material, "Content"), you are entirely responsible for the content of, and any harm resulting from, that Content or your conduct. That is the case regardless of what form the Content takes, which includes, but is not limited to text, photo, video, audio, or code. By using Aventrix, you represent and warrant that your Content and conduct do not violate these Terms.
You agree not to submit, post or display Content that:
Additionally, you shall not:
By submitting, posting or displaying Content on or through our Services, you grant us a worldwide, non-exclusive, royalty-free, fully paid, sublicensable and transferable license to use, copy, reproduce, prepare derivative works of, process, adapt, modify, publish, transmit, display, distribute, and otherwise fully exploit such Content in any and all media or distribution methods (now known or later developed). You agree that this license includes the right for Aventrix to provide, promote, and improve our Services and to make Content submitted to or through our Services available to other companies, organizations or individuals for the syndication, broadcast, distribution, promotion or publication of such Content on other media and services, subject to our terms and conditions for such Content use. Such additional uses by Aventrix, or other companies, organizations or individuals, may be made with no compensation paid to you with respect to the Content that you submit, post, transmit or otherwise make available through our Services. You represent and warrant that you have all rights to grant such license to us without infringement or violation of any third party rights, including without limitation, any privacy rights, publicity rights, contract rights, copyrights, or any other intellectual property or proprietary rights. The foregoing license grant to Aventrix does not affect your other ownership or license rights in your Content, including the right to grant additional licenses to the material in your Content, unless otherwise agreed in writing with Aventrix.
If you delete Content, Aventrix will use reasonable efforts to remove it from Aventrix, but you acknowledge that caching or references to the Content may not be made immediately unavailable. Without limiting any of those representations or warranties, Aventrix has the right (though not the obligation) to, in Aventrix’s sole discretion, (i) reclaim your Aventrix account due to prolonged inactivity, (ii) refuse or remove any content that, in Aventrix’s reasonable opinion, violates any Aventrix policy or is in any way harmful or objectionable, or (iii) terminate or deny access to and use of Aventrix to any individual or entity for any reason. Aventrix will have no obligation to provide a refund of any amounts previously paid.
Portions of our Services use Google Places and Google Maps services, including Google Maps API(s). By using our Services you are bound by Google's Terms of Service.
Aventrix acts as an intermediary between buyers ("Buyers") and ticket sellers ("Ticket Sellers") to facilitate the purchase and sale of event tickets, and as such is not directly involved in the actual ticket sale transaction between the Buyers and Ticket Sellers. As tickets sold through Aventrix are often obtained through the secondary market and prices are determined by the individual ticket seller, the prices for tickets may be above or below face value. Tickets sold through Aventrix are from a third party; therefore, the Buyer's name will not be printed on the tickets. Please note that the name on the tickets does not affect the Buyer's ability to access the event.
Buyers must be at least 18 years of age to purchase event tickets. Aventrix reserves the right to require valid credit card information as proof of legal age.
Tickets sold through Aventrix are often obtained through secondary market Ticket Sellers and are being resold, in many cases, above the price or "face value" listed on the ticket. All ticket prices include additional service charges and handling fees as defined on each order. Aventrix and its Ticket Sellers are not directly affiliated with any performer, sports team, or venue; and Aventrix does not act as a primary sale box office, unless otherwise stated. By agreeing to these Terms, you agree that the purchase price for tickets on your order does not reflect the original purchase price of the ticket and may be either higher or lower than the original purchase price.
Orders placed through Aventrix will be fulfilled by one of Aventrix's network of participating Ticket Sellers. Contact information for the Ticket Seller who fulfills your order (hereinafter known as the "Fulfiller") will be provided to you upon completion of the purchase process. If this information is lost, you may contact email@example.com to retrieve information about the order. Aventrix may cancel your ticket order with or without cause.
Since tickets are a one-of-a-kind item and not replaceable, there are no refunds, exchanges or cancellations. If an event is postponed or rescheduled, tickets will be honored for the rescheduled date. New tickets will not need to be issued. If an event is cancelled without a rescheduled date, you will need to contact the Fulfiller for a refund. The Fulfiller may require you to return the supplied tickets at your expense before receiving any refund you are entitled to due to cancellation. Aventrix is not responsible for providing or securing this refund for you. Any shipping and handling charges are not refundable. Refunds will be processed in the same currency as the original order. Conversion charges, including though not exhaustive of the ones issued by your bank, if any, are not covered by Aventrix or the Fulfiller. Neither Aventrix nor the Fulfiller will issue exchanges or refunds after a purchase has been made or for lost, stolen, damaged or destroyed tickets. When you receives tickets, you should keep them in a safe place. Please note that direct sunlight or heat may damage tickets.
All prices are in United States Dollars (USD) unless otherwise specifically stated. Aventrix cannot confirm the price of an item until after an order is completed by you. Despite Aventrix's best efforts, a small number of the items listed on Aventrix may be priced incorrectly. If the Fulfiller discovers an item's correct price is higher than the stated price, the Fulfiller will either complete the order at the original price, contact you to inform you of different price with an option to purchase, or cancel your order and notify you of such cancellation.
International Orders placed by you may be subject to delayed processing. Aventrix recommends that you contact your credit card company or financial institution prior to placing an order to prevent unnecessary delays or holds. Neither Aventrix, nor the Fulfiller shall be responsible for delays, holds, or any extra fees associated with placing an International Order.
You are responsible for any and all legal fees or collection costs incurred by you, the Fulfiller, and/or Aventrix associated with your disputed charges and chargebacks for purchases made on Aventrix. In no event will Aventrix or the Fulfiller be responsible for such collection costs or legal fees.
Aventrix does not guarantee the accuracy of event information on Aventrix including but not limited to event name, event location or venue, event start time, or event date.
You agree to abide by all rules and policies of the venue where the event is located relating to conduct and behavior. Should you be ejected from the event for failure to abide by the venue's rules and policies, you shall be subject to all applicable fines and legal or other expenses associated with the ejection. Further, should the ejection result in the loss of the Ticket Seller's right to use any other season tickets at that venue, or the right to purchase other tickets from that venue, you shall be held liable for all reasonable costs, expenses, and losses associated with said loss, including but not limited to all direct, indirect, vicarious, consequential, exemplary, incidental, special or punitive damages, including lost profits.
Aventrix cannot guarantee ticket availability until you are in possession of your tickets. Generally, all ticket listings on Aventrix are a unique set of tickets from an individual Ticket Seller. Some ticket listings on Aventrix may only be representations of available tickets and not actual seat locations or currently available tickets. Occasionally tickets ordered may no longer be available at the price or in the quantity originally ordered at the time the order is received. If equivalent or better seat locations are available at the same price, the Ticket Seller will fill the order with the alternative seat locations. If no alternates are available, either your credit card will not be charged at all or the entire amount will be refunded, and you will be notified that the ticket request has been rejected.
In order to protect you from fraud, you may be required to provide additional proof of identify on any order. Proof of identity may include but is not limited to a signed credit card authorization and/or photocopies of public documents such as a state driver's license or federal passport.
All orders are shipped to you using the delivery method chosen for the order. In some cases your selected shipping must be upgraded without notice to you and you will be charged for the upgraded shipping. Most orders are shipped the same business day in which they are received. Orders placed after business hours may be shipped on the next business day. Shipments may require direct signature at the point of delivery. By placing an order, you understand and agree to the following shipping terms:
Pursuant to 815 ILCS 414/1.5(c)(5), complaints involving tickets to events in Illinois may be resolved through binding arbitration in accordance with the Comprehensive Arbitration Rules of the Judicial Arbitration and Mediation Service, Inc. ("JAMS") in the State of Illinois.
We have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and webpages to which Aventrix links, and that link to Aventrix. Aventrix does not have any control over those non-Aventrix websites, and is not responsible for their contents or their use. By linking to a non-Aventrix website, Aventrix does not represent or imply that it endorses such website. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. Aventrix disclaims any responsibility for any harm resulting from your use of non-Aventrix websites and webpages.
Aventrix has partnered with retailers to provide product and service purchase links on the Aventrix website. In some cases, Aventrix may earn a fee for facilitating a purchase through these links. For example, we are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
As Aventrix asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by Aventrix. violates your copyright, you are encouraged to notify Aventrix in accordance with Aventrix's Digital Millennium Copyright Act ("DMCA") Policy. Aventrix will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. Aventrix will terminate a visitor's access to and use of our Services if, under appropriate circumstances, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of Aventrix or others. In the case of such termination, Aventrix will have no obligation to provide a refund of any amounts previously paid to Aventrix.
This Agreement does not transfer from Aventrix to you any Aventrix or third party intellectual property, and all right, title, and interest in and to such property will remain (as between the parties) solely with Aventrix. Aventrix, Aventrix.com, the Aventrix logo, and all other trademarks, service marks, graphics and logos used in connection with Aventrix or our Services, are trademarks or registered trademarks of Aventrix or Aventrix's licensors. Other trademarks, service marks, graphics and logos used in connection with our Services may be the trademarks of other third parties. Your use of our Services grants you no right or license to reproduce or otherwise use any Aventrix or third-party trademarks.
We are constantly updating our Services, and that means sometimes we have to change the legal terms under which our Services are offered. If we make changes that are material, we will let you know by posting on one of our blogs, or by sending you an email or other communication before the changes take effect. The notice will designate a reasonable period of time after which the new terms will take effect. If you disagree with our changes, then you should stop using our Services within the designated notice period. Your continued use of our Services will be subject to the new terms. However, any dispute that arose before the changes shall be governed by the terms (including the binding individual arbitration clause) that were in place when the dispute arose.
Aventrix may terminate your access to all or any part of our Services at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your Aventrix account (if you have one), you may simply discontinue using our Services. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Our Services are provided "as is." Aventrix and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Aventrix nor its suppliers and licensors, makes any warranty that our Services will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content, products, or services through, our Services at your own discretion and risk.
Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of our Services will be governed by the laws of the state of California, U.S.A., excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the state and federal courts located in San Diego County, California.
Except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought in any competent court without the posting of a bond), any dispute arising under this Agreement shall be finally settled in accordance with the Comprehensive Arbitration Rules of the Judicial Arbitration and Mediation Service, Inc. ("JAMS") by three arbitrators appointed in accordance with such Rules. The arbitration shall take place in San Diego, California, in the English language and the arbitral decision may be enforced in any court. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys' fees. Any arbitration under this Agreement will take place on an individual basis. Class arbitrations and class actions are not permitted. You understand and agree that by entering into this agreement, you and Aventrix are each waiving the right to participate in a class action or to trial by jury.
In no event will Aventrix, or its suppliers or licensors, be liable with respect to any subject matter of this Agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to Aventrix under this Agreement during the twelve (12) month period prior to the cause of action. Aventrix shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.
You represent and warrant that your use of our Services:
You expressly represent and warrant that your use of our Services and or associated services and products is not contrary to applicable U.S. Sanctions. Such use is prohibited, and Aventrix reserves the right to terminate accounts or access of those in the event of a breach of this condition.
You agree to indemnify and hold harmless Aventrix, its contractors, and its licensors, and their respective directors, officers, employees, and agents from and against any and all claims and expenses, including attorneys' fees, arising out of your use of our Services, including but not limited to your violation of this Agreement.
These Terms of Service were originally written in English (US). We may translate these terms into other languages. In the event of a conflict between a translated version of these Terms of Service and the English version, the English version will control.
This Agreement constitutes the entire agreement between Aventrix and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of Aventrix, or by the posting by Aventrix of a revised version.
If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties' original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof.
You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; Aventrix may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.Portions of this Terms of Service make use of Automattic Inc's Wordpress Terms of Service which has generously been made available under the Creative Commons Sharealike License.
This policy was last updated: May 25, 2018